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Shipping & Delivery

HOW MUCH IS SHIPPING?

We offer worldwide free express shipping.

 

WHEN WILL MY ORDER ARRIVE?

Orders are dispatched from our warehouse based in Hong Kong and are usually delivered within 3-5 working days

There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.

 

WILL I GET A TRACKING NUMBER?

An email will be sent once your order has been dispatched. If you do not receive one, please email customercare@mintescape.com

All orders require a signature on delivery, make sure your supplied address is attended during business hours

We cannot send to PO BOXES, please ensure a street address is supplied

 

WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?

You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.

Please be aware that Mint Escape does not have any control for any duties, customs, and taxes levied by the country your order is being shipped to.   We cannot advise you what the cost will be as these charges can vary according to the country.  

Since these fees are not computed nor applied to orders by Mint Escape, please contact your local customs office to find out more information if you are unsure of the charges.

 

 

 

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